SODO AtelierTerelyn + 41 Labs
3 November · 4pm SGT
Your private preview

Answer product questions.
Save your team time.

You told us stock and price checks are slow. See how your WhatsApp assistant can answer from your range and collect the exact item, size and request for your team.

Let's get started ↗

Built from sodoatelier.com for our meeting.

Your own products and experiences

From bracelet sizes
to workshop choices.

Avatar of Harmony - Single Bracelet
Avatar of Harmony · Single Bracelet
Avatar of Shield - Single Bracelet
Avatar of Shield · Single Bracelet
Best Friend Formula Crystal Bracelet - White Quartz Base
Best Friend Formula Crystal Bracelet · White Quartz Base
C11 - DIY Crystal Handphone Strap/Bag Charm Workshop
C11 · DIY Crystal Handphone Strap/Bag Charm Workshop
C19 - Signature Sound Bath Workshop
C19 · Signature Sound Bath Workshop
Goat Year Prosperity Talk
Goat Year Prosperity Talk
The Prosperity Drum – Burmese Jade String Bracelet
The Prosperity Drum – Burmese Jade String Bracelet
Avatar of Connection - Layered Bracelet
Avatar of Connection · Layered Bracelet
The Turning Point - Luck Reversal Bracelet
The Turning Point · Luck Reversal Bracelet
The Uplift - Patron Luck Bracelet
The Uplift · Patron Luck Bracelet
Avatar of Harmony - Single Bracelet
Avatar of Harmony · Single Bracelet
Avatar of Shield - Single Bracelet
Avatar of Shield · Single Bracelet
Best Friend Formula Crystal Bracelet - White Quartz Base
Best Friend Formula Crystal Bracelet · White Quartz Base
C11 - DIY Crystal Handphone Strap/Bag Charm Workshop
C11 · DIY Crystal Handphone Strap/Bag Charm Workshop
C19 - Signature Sound Bath Workshop
C19 · Signature Sound Bath Workshop
Goat Year Prosperity Talk
Goat Year Prosperity Talk
The Prosperity Drum – Burmese Jade String Bracelet
The Prosperity Drum – Burmese Jade String Bracelet
Avatar of Connection - Layered Bracelet
Avatar of Connection · Layered Bracelet
The Turning Point - Luck Reversal Bracelet
The Turning Point · Luck Reversal Bracelet
The Uplift - Patron Luck Bracelet
The Uplift · Patron Luck Bracelet
Avatar CollectionBest Friend FormulaModern Feng ShuiPower JadeEssential oilsWorkshops and coursesSignature CalibrationRestringing and repairs

166 published products. 367 separately priced variants. Service and aftercare policies included. Checked on 2 November 2026.

12 complete example conversations

See the enquiry through
to the next step.

Your products and published prices, with the details your team needs. Scroll inside each phone to read the full exchange.

Gifts, workshops, stock and aftercare
1

A bracelet gift, with the right price

A size and edition check before the customer buys.

S
SODO Atelier
AI assistant · example
Illustrative example · 1/12
Hi, I want a bracelet for my sister. Something simple under $100.
The Avatar of Harmony Single Bracelet starts at S$85 for the standard edition. What is her wrist measurement in cm?
A bracelet gift, with the right price
SODO Atelier product photograph
She measured 16cm. Still $85?
The published 16cm standard variant is S$93. The price changes with the wrist size. Would she prefer standard or Signature Calibration?
Standard. Can she wear it every day?
Yes. Remove it before showering or swimming, and keep perfume and harsh chemicals away from it.
Send me the exact one please.
Choose wrist size 16 and Standard at https://sodoatelier.com/products/avatar-of-harmony-single-bracelet. Checkout confirms current availability and the final total.
Example outcome

A bracelet gift, with the right price

Gift preference: Harmony Single Wrist: 16cm · Standard Published variant: S$93 Customer has the product link
Illustrative request, subject to confirmation
Scroll inside for the full conversation ↓
2

A calibration upgrade, explained

The customer sees what the two editions include.

S
SODO Atelier
AI assistant · example
Illustrative example · 2/12
What is Signature Calibration? Is it included with Shield?
It is an optional service performed by Master Terelyn. For the 14cm Shield Single, standard is S$105 and the Signature variant is S$185.
A calibration upgrade, explained
SODO Atelier product photograph
What do I get with Signature?
Personalised calibration, the Signature Authentication Card and Lifetime Purification Programme. Selected categories, including these bracelets, also include the SODO Liuli Signature Bead.
Can I write a wish for a career change?
Yes. Put your intention in Add Order Note at checkout. It is a personal intention, and results are not guaranteed.
I want the 14cm Signature one. Is it ready today?
Your choice is 14cm with Signature Calibration. The team needs to confirm preparation and collection timing before you travel.
Example outcome

A calibration upgrade, explained

Shield Single · 14cm Signature Published variant: S$185 Wish entered at checkout Preparation timing needs confirmation
Illustrative request, subject to confirmation
Scroll inside for the full conversation ↓
3

A personal bracelet enquiry in Chinese

Same product and sizing rules in the customer's language.

S
SODO Atelier
AI assistant · example
Illustrative example · 3/12
你好，我想了解按生日选水晶的手链。
Best Friend Formula 是由 Master Terelyn 根据出生日期作个人水晶计算的系列。白水晶底款由 S$199 起。你的手围是多少厘米？
A personal bracelet enquiry in Chinese
SODO Atelier product photograph
17厘米。是199吗？
网页上17厘米白水晶底款是 S$207。S$199 是较小尺寸的起价。
可以保证转运吗？
不能保证运势或收入结果。这是按个人意向设计的饰品。
好的，给我链接，我想先看看。
可以在这里查看：https://sodoatelier.com/products/best-friend-formula-crystal-bracelet-white-quartz-base。请选择17厘米，结账时再确认库存和最终金额。
Example outcome

A personal bracelet enquiry in Chinese

白水晶底款 · 17厘米 网页标价 S$207 已说明尺寸差价 客户可自行查看产品
Illustrative request, subject to confirmation
Scroll inside for the full conversation ↓
4

Two friends choose a workshop

Both workshop variants and the booking order are clear.

S
SODO Atelier
AI assistant · example
Illustrative example · 4/12
Two of us want to make crystal accessories. Are beginners ok?
The DIY Crystal Handphone Strap or Bag Charm Workshop is beginner friendly and lasts one hour. Which accessory would you each like to make?
Two friends choose a workshop
SODO Atelier product photograph
One phone strap and one bag charm. Same fee?
The published workshop fee is S$88 for the phone strap and S$68 for the bag charm. Crystals, basic materials, hardware and tools are included.
Can you book us for Saturday morning?
The workshop page says to complete payment first, then choose an available session through its booking link. Saturday morning needs to be checked on that schedule.
Send us the workshop page.
Here it is: https://sodoatelier.com/products/diy-crystal-workshop. Choose the correct accessory for each person. The booking link is on the product page.
Example outcome

Two friends choose a workshop

Two participants Phone strap: S$88 · Bag charm: S$68 Payment before session selection No Saturday slot promised
Illustrative request, subject to confirmation
Scroll inside for the full conversation ↓
5

A sound bath enquiry after hours

Answers the practical questions and gives the next step.

S
SODO Atelier
AI assistant · example
Illustrative example · 5/12
Hi, what happens at the sound bath?
The SODO Signature Sound Bath combines sound and meditation around the Five Elements. The published workshop lasts 1.5 hours and is S$36.
A sound bath enquiry after hours
SODO Atelier product photograph
Where is it?
601 MacPherson Road, Grantral Mall, #08-01, beside Tai Seng MRT Exit B.
Will it cure my anxiety?
It is a relaxation and meditation experience. It is not a treatment for anxiety. A qualified healthcare professional can advise you about symptoms.
I would like to see the sessions.
Open https://sodoatelier.com/products/signature-sound-bath-workshop. The page asks you to pay first, then use the booking link to choose an available session.
Example outcome

A sound bath enquiry after hours

Signature Sound Bath 1.5 hours · Published S$36 Venue and booking steps answered No health outcome promised
Illustrative request, subject to confirmation
Scroll inside for the full conversation ↓
6

An event in the right language

Dates, language and venue details stay separate.

S
SODO Atelier
AI assistant · example
Illustrative example · 6/12
When is the Goat Year talk? I prefer English.
The English session is 20 December 2026, from 1pm to 5pm. The published ticket price is S$36 per person.
An event in the right language
SODO Atelier product photograph
Is the November one also English?
The 28 November 2026 session is in Mandarin. It also runs from 1pm to 5pm.
Is it at your normal workshop unit?
The event page lists Grantral Mall at 601 MacPherson Road. It says the event unit and directions will be provided later.
Can you hold two seats?
I can explain the ticket choices, but a seat is not held through this chat. Use the English variant at https://sodoatelier.com/products/goat-year-prosperity-talk and check availability there.
Example outcome

An event in the right language

English session · 20 December 2026 1pm to 5pm · S$36 per person Two seats requested, none reserved Event unit to follow from SODO
Illustrative request, subject to confirmation
Scroll inside for the full conversation ↓
7

A stock check that keeps the variant

The team receives the exact item the customer wants.

S
SODO Atelier
AI assistant · example
Illustrative example · 7/12
Do you have the Prosperity Drum bracelet in blue?
The website lists a blue Prosperity Drum Burmese Jade String Bracelet at S$168. Live stock is confirmed at checkout or by the team.
A stock check that keeps the variant
SODO Atelier product photograph
Can I collect today?
The team needs to confirm both the blue variant and collection readiness before you travel. How many are you looking for?
One. My name is May. This number is fine.
Your request is for one blue Prosperity Drum bracelet, with collection today if ready. The published price is S$168.
So it is reserved for me?
It still needs the team's confirmation. Your enquiry is for the blue variant, quantity one, under May.
Example outcome

A stock check that keeps the variant

Stock request for the team Blue Prosperity Drum · Quantity 1 May · Same WhatsApp number Collection today requested, unconfirmed
Illustrative request, subject to confirmation
Scroll inside for the full conversation ↓
8

Restringing without an unexpected promise

Standard elastic and replacement parts are distinguished.

S
SODO Atelier
AI assistant · example
Illustrative example · 8/12
My SODO bracelet string is loose. Is restringing free?
Eligible original SODO bracelets using standard crystal elastic have no service fee for restringing. Missing beads, hardware and delivery can be charged separately.
Restringing without an unexpected promise
SODO Atelier product photograph
I lost one bead too.
A replacement bead is separate from the elastic restringing service. The team assesses the piece and quotes for the replacement.
Can I just bring it down tomorrow?
Please confirm a visit with the team first. A clear photo of the bracelet and any order reference will help them check eligibility.
Ok, I have the order email. What should I send?
Send the order reference and a photo of the bracelet showing the missing bead. The team can then confirm the repair options and visit details.
Example outcome

Restringing without an unexpected promise

Loose elastic and one missing bead Proof of purchase requested Photo helps team assessment Replacement cost and visit unconfirmed
Illustrative request, subject to confirmation
Scroll inside for the full conversation ↓
9

A damaged delivery gets a clear next step

The policy is explained before anyone promises a refund.

S
SODO Atelier
AI assistant · example
Illustrative example · 9/12
My bracelet arrived today with a cracked bead. I want a refund.
I'm sorry it arrived damaged. The team needs to review it. Please keep the packaging and send a clear photo with your order reference.
A damaged delivery gets a clear next step
SODO Atelier product photograph
I can send those now. Will the money go back to my card?
The published policy asks customers to report damaged deliveries within three days. Approved cases usually receive store credits after inspection.
So a cash refund is possible?
A refund to the original payment method requires management approval. The policy states a 15% admin fee if management grants one. Shipping fees are excluded.
Ok, order number SODO-EXAMPLE. Please ask them to review it.
The request summary is a cracked bead reported on the delivery day, with the order reference you provided. Management decides the remedy after review.
Example outcome

A damaged delivery gets a clear next step

Example complaint summary Cracked bead on delivery day Order reference and photo requested Remedy requires management review
Illustrative request, subject to confirmation
Scroll inside for the full conversation ↓
10

A customer asks for a call

One clear callback request while the enquiry continues.

S
SODO Atelier
AI assistant · example
Illustrative example · 10/12
Can a person call me about choosing a bracelet?
A team member can help with that. What would you like them to know about the bracelet you have in mind?
A customer asks for a call
SODO Atelier product photograph
A gift for my husband. Please call this number after 3pm.
Your callback preference is after 3pm on this number, about a bracelet gift for your husband. A team member needs to confirm when they can call.
Call me please, I do not know his size.
The same callback request includes the sizing question. You can also measure his wrist with a tape or string and a ruler.
They called. I will measure tonight and message here.
Send the wrist measurement in cm when you have it. We can continue from your gift enquiry.
Example outcome

A customer asks for a call

Example callback request Gift for husband · Size unknown After 3pm preferred One request, enquiry continues
Illustrative request, subject to confirmation
Scroll inside for the full conversation ↓
11

A customer returns with her measurement

Continues from the saved choice without starting again.

S
SODO Atelier
AI assistant · example
Illustrative example · 11/12
I asked about Harmony yesterday. I measured 15cm.
For the Harmony Single, the published 15cm standard variant is S$85. Were you choosing the standard edition?
A customer returns with her measurement
SODO Atelier product photograph
Yes. Can I shower with it?
Remove it before showering or swimming. Store it in its pouch away from prolonged sunlight and chemicals.
Ok, I want one. Can you send the link again?
https://sodoatelier.com/products/avatar-of-harmony-single-bracelet. Select size 15 and Standard. Checkout confirms the current total and stock.
Will it have exactly the same number of beads as the photo?
SODO sells by wrist size. Bead counts can vary to fit, and spare beads are not included under the published Bracelet Policy.
Example outcome

A customer returns with her measurement

Harmony Single · 15cm Standard Published variant: S$85 Care and bead-count question answered Full product link sent again
Illustrative request, subject to confirmation
Scroll inside for the full conversation ↓
12

A promotion question gets checked

A website banner does not become a promised total.

S
SODO Atelier
AI assistant · example
Illustrative example · 12/12
I saw 12% off. Can you give that on one bracelet?
The website banner advertises 5% off any bracelet and 12% off two or more. The eligible items and final discount are confirmed at checkout.
A promotion question gets checked
SODO Atelier product photograph
Another shop gives me 20%. Can you match?
I can explain SODO's published offer. I cannot approve an extra discount or a price match.
What about one Shield Single at 14cm, standard?
That exact variant is listed at S$105 before any checkout promotion.
Can you tell me the final discounted amount now?
Please check the current total at https://sodoatelier.com/products/avatar-of-shield-single-bracelet after selecting 14 and Standard. Checkout applies the eligible offer.
Example outcome

A promotion question gets checked

Shield Single · 14cm Standard Published variant: S$105 No extra discount approved Checkout verifies promotion and total
Illustrative request, subject to confirmation
Scroll inside for the full conversation ↓

These are written examples using your published range. Live stock, workshop seats, order status and team alerts need their own checks. They are not results from a tested AI conversation.

What changes for your team

More questions answered.
More complete requests.

The correct variant price

It asks for wrist size and edition before quoting. S$85 is a starting price, while a 16cm Harmony standard variant is S$93.

A useful stock request

It keeps the product, colour, size and quantity together. Your team confirms the stock and collection timing.

Clear workshop instructions

It explains the workshop, duration and published fee. The customer uses your product and booking pages for payment and session selection.

Aftercare handled carefully

It explains the published restringing and return rules. Damage, replacement parts and refund decisions go to your team.

Value before the monthly fee

Start with the questions
your team answers every day.

You told us you get 20 to 50 WhatsApp enquiries a week, with average sales under S$500. On the call we will check which enquiries need live stock, and which can be answered from the website today.

We build the assistant, load the catalogue and set up the dashboard for you. You approve the answers before it speaks to your customers.

Answers from your products and policies, 24 hours a dayIncluded
Your team can read chats and take overIncluded
Training on your website and published catalogueIncluded

First 100 sales conversations free.
Then S$299 a month.

No setup fee. No contract. Stop any time. The Start plan covers about 100 sales conversations a month, depending on how much work each one takes. We confirm the plan against your actual volume.

Check the return using your own margin.

To cover S$299 a month, divide S$299 by your contribution profit from one extra order. We will use your actual figure on the call. We have not assumed a sales increase.

Your free start ends when its allowance runs out or after 30 days. If it runs out early, the AI pauses and we ask before starting your plan. Otherwise the plan starts on day 31, with reminders before the charge. Your card is saved on the call. Meta message fees are billed separately to your WhatsApp account.

We set it up with you.

On the call we check your number, approve the answers and confirm where your stock lives. You choose when it starts answering after the connection checks pass. Any custom system integration is scoped in writing after we see it.

Try it with your own questions.

Tuesday, 3 November at 4pm SGT.
We will check a bracelet enquiry, a workshop question and the handover to your team.

Let's get started ↗
Prepared for Terelyn at SODO Atelier by 41 Labs.

Private concept preview. Source: sodoatelier.com, checked 2 November 2026. Photographs belong to SODO Atelier. Conversations are illustrative. Website prices are variant-specific snapshots. Current stock, promotions, slots and final totals require confirmation. No client WhatsApp or stock system has been connected.